Towing and Recovery Management Summit

October 10-12, 2019
Convention Center
Chattanooga, Tennessee

Hosted by Tow Times and Tennessee Tow Truck Association

Countdown to the Tow show

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Tennessee Tow Show Seminars

Safety Symposium

Opening Safety Panel

Moderated by industry attorney and safety advocate Michael McGovern, panelists from leading safety-related agencies including Work Zone Safety Alliance, National Safety Council, Tennessee Highway Patrol and more discuss ways to keep your drivers safe on today’s roadways.

Sessions

A Company Emergency – Are You Ready?

An emergency strikes – what do you do? Bill Giorgis, renowned industry safety speaker, addresses what steps to take so you are prepared.


For Associations Only: Beyond Move Over – What’s Next?

One representative per association is invited to an open forum discussion addressing additional safety steps (legislative, etc.) and how to accomplish them.


Establishing a Safe Work Zone

The Tennessee DOT will discuss safe working zones – how to create them and how they help protect your drivers.


Protecting Your Drivers

Bill Giorgis addresses your responsibilities protecting your drivers including providing proper PPE, OSHA requirements and internal training.


“OSHA’s on the phone” – Now What?

Learn from an OSHA representative the whos, whys and hows of OSHA inspections – and how to be ready before you need to be.

1:00 – 2:30 pm

Roadside Safety Panel

Moderated by Michael McGovern
Panelists include Angela Barnett, Justin Cruse, Mike James and Dennis Richards, Tennessee Highway Patrol and Tennessee DOT 

Despite the enactment of Move Over/Slow Down laws in almost every state in the U.S., roadside accidents involving tow truck operators continue to occur at an alarming rate. Move Over laws alone are simply not enough to protect drivers working roadside. What else can and should be done to ensure that tow operators working roadside are safe from oncoming traffic? Come and hear a number of innovative and cost-effective ideas from a panel of experienced tow operators and industry safety experts. Attending this session could save your life or that of one of your drivers!!

TENNESSEE SEMINAR TRACK

Tennessee Tow Show Seminars

As of June 17, 2019

Motor Club Forum

Attendees get an opportunity to discuss non-rate related issues with motor club representatives from some of the leading motor clubs.

 

A Quick Review of Rigging

Presented by Ashley Sling Edd Mabe from Ashley Sling will lead a quick review of basic rigging plans and principles.

 

The FMCSA and Towing

Towing companies legally must adhere to many Federal Motor Carrier Safety Administration regulations. Learn which regulations your company should be familiar with.

 

Eliminating Negativity in the Workplace

John Manjounes of John Maxwell Group will address how negativity can create real problems in your towing company and steps you can take to overcome this.

 

How to Retain Employees

Many towing companies believe employee retention is their #1 issue. Hear four towing company owners share how they retain employees and avoid this industry-wide issue.

 

Work Smarter, Not Harder

Are your marketing efforts working? Learn steps to make your website, social media and print materials accomplish the marketing goals you have in mind.

 

Lienholder Landmines

Impounding vehicles with bank or finance company liens can lead to headaches for the towing company. How do you verify the presence of a registered lien? When and how should lienholders be notified of an impoundment? What are the consequences of failure to timely notify a lienholder? Have you committed a crime if the notice is defective? Are there limits on how much you can charge? Does a bank or finance company need the owner’s permission to pick up a vehicle? How can you protect yourself from being sued? The laws can be tricky. Attorney Michael McGovern will guide you through the legal minefield.

GENERAL TRACK

Seminar: Motor Club Forum

Attendees get an opportunity to discuss non-rate related issues with motor club representatives from some of the leading motor clubs. Past topics have included mapping, routing, multiple passengers, disabled/elderly passengers and more.

 

Seminar: Risks of Towing Electric Vehicles

Fuel-saving gas-electric hybrid and all-electric cars and trucks powered by sizable battery packs and high voltage motors could present a new kind of danger at serious accident scenes, according to a report by the Society of Automotive Engineers (SAE). The report highlighted risks to first responders and tow operators from potential electric shock from damaged systems not disengaged during or immediately after a crash. Are your operators ready?
Presented by David Bouvia, WreckMaster

 

Seminar: Expand Your Business into Environmental Clean-up

Learn how to expand your towing business into environmental clean-up and increase your bottom line.
Presented by Perry Beaty, Hazmat Responder Network

 

Seminar: Using Cameras in Your Business

Presented by Todd Menzel and Jose Muro, Menzel Enterprises
Cameras on and in your tow trucks serve many purposes – from improving safety to protecting your drivers to justifying your invoices. What’s the expected ROI on your investment in a camera system?

 

Seminar: Smarter Not Harder – Make Your Website Work for You

This informative seminar will show company owners the steps to having and maintaining a successful website by covering topics such as choosing a website platform, targeting your audience and impactful content. Presented by Lauren Colon, TT Publications Inc. Production Manager and Carol Snelling, MarketSmart Manager

Take Aways:

  • Domain and hosting – how it all works and how to protect your company’s web-related property
  • What platform to use when building a site
  • Tips for marketing your website
  • SEO
  • Keeping content fresh
  • Social Media and cross marketing
  • Live demo showing the back end of a website

 

Seminar: Understanding Social Media’s Role in Your Company

Hear how positive feedback from satisfied tow customers can enhance your bottom line. Also learn about the importance of managing negative feedback.

Attention Tennessee Towing Companies:

Are you a member of the Tennessee Tow Truck Association? Don’t miss the many benefits of belonging to your state towing association.
JOIN TODAY!

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Convention Center — Chattanooga, TN

1150 Carter St, Chattanooga, TN 37402

Convention Center