Owner and Decision-Maker Seminar Track
When: Thursday, October 9 8:30 am – 4:45 pm
Where: Chattanooga Convention Center
Cost: Online price of $75 per student
Onsite registration $100 per student
Take advantage of this full-day of mini-sessions with topics designed specifically for owners and decision-making managers. Sessions offer information pertinent to owning and managing a towing and recovery company, presented by speakers knowledgeable about the towing and recovery industry.
Topics include:
- Streamlining Your Company Dispatch
- Your Legal Responsibilities Under the Servicemembers Civil Relief Act
- Run a Smarter Tow Office with AI-Powered Systems
- Safely Store Electric Vehicles
- Maximize Your Website’s Impact
- Reinforce Safety Through Policies and Meetings
Course Descriptions
Streamline Your Company Dispatch
Presented by Mike Porter, TDR Way
Set up your dispatchers to succeed and enjoy the positive impact a streamlined, effective dispatch team can have on your entire company.
Your Legal Responsibilities Under the Servicemembers Civil Relief Act (SCRA)
Presented by Michael McGovern, The McGovern Law Firm
Learn about the special SCRA rules that must be followed regarding unclaimed vehicles owned by active service-members, and how to protect yourself from a federal Government lawsuit.
Run a Smarter Tow Office with AI-Powered Systems
Presented by Jade Fickert, Towboss
Discover how cutting-edge technology and AI tools can simplify your day-to-day office operations.
Safely Store Electric Vehicles
Presented by Energy Security Agency
Dive into the specific hazards associated with storing damaged Electric Vehicles (EVs) and effective solutions to handle them safely.
Maximize Your Website’s Impact
Presented by Carol Snelling and Alex Andersen, MarketSmart
Learn valuable insights on how to optimize your website for better performance and visibility.
Reinforce Safety Through Policies and Meetings
Presented by Brian Riker, Fleet Compliance Solutions LLC
Regular meetings provide opportunity to review your business’s safety policies, set clear expectations for your drivers, and promote responsible driving habits.
Consolidating Corner: Fake News vs. Fact
Presented by Wes Wilburn, American Towing and Recovery Institute
The towing industry is undergoing various consolidations, whether it’s a family-owned company purchasing other towing companies or a large consolidator purchasing companies in various states. What does it mean to you and your company?
Safety On-Scene vs. Safety on Paper
Join Paul Stephens and Brian Riker as they discuss the intersection of real world applications of on-scene safety practices and the “best practices” contained within most company’s safety or operational policy manuals. Hear how having the wrong policy on paper, as compared to what your operators are really facing on scene, can have devastating consequences for life safety, property and litigation defense.
Training for Risk Management
Presented by Shane Coleman, ERSCA National Director of Training
Effective risk management starts with communication and comprehensive training. Join Shane Coleman as he touches on the core principles of reducing organizational risk through well-structured training programs. In this session, Shane will briefly highlight the essential elements that make training truly effective – focusing on consistency, clarity, and operator safety.
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